Privacy Policy

1. Introduction

Bit A Bliss LLC, doing business as Bliss Cleaning™ ("we," "us," or "our"), is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at bitabliss.com or use our cleaning services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information You Provide

When you request an estimate or contact us through our website, we may collect the following information:

• First and last name
• Email address
• Phone number
• Street address, city, and zip code
• Home details (square footage, number of bedrooms, number of bathrooms)
• Service preferences (cleaning type, frequency, preferred contact method)
• Additional comments or special instructions

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type and operating system
• Anonymous usage data through Google Analytics

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Contact you via your preferred method (phone, email, or text message)
• Send appointment confirmations and service reminders
• Provide and improve our cleaning services
• Analyze website usage to improve user experience
• Send SMS/text messages if you have opted in to receive them
• Comply with legal obligations

4. SMS/Text Messaging

If you opt in to receive text messages from Bliss Cleaning, the following terms apply:

• Consent: By providing your phone number and selecting text message as your preferred contact method, you consent to receive SMS/text messages from Bliss Cleaning regarding your estimate, appointment scheduling, reminders, and service-related communications.
• Message Frequency: You may receive up to 4 messages per month.
• Opt-Out: You may opt out at any time by replying STOP to any text message. You will receive a one-time confirmation message and no further texts will be sent.
• Help: Reply HELP to any text message for assistance, or contact us at (214) 390-3907.
• Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.
• Not Required for Purchase: Consent to receive text messages is not a condition of purchasing any services from Bliss Cleaning.
• Carrier Support: Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and Sprint. Service may not be available on all carriers.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies, primarily through Google Analytics, to collect anonymous usage data. Cookies are small files stored on your device that help us analyze website traffic and improve your browsing experience.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may affect certain features of our website.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. Our website uses HTTPS encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Your Rights

You may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of receiving marketing communications

To exercise any of these rights, please contact us using the information provided below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Bit A Bliss LLC (Bliss Cleaning)
Phone: (214) 390-3907
Email: bliss@blisscleaning.co
Website: bitabliss.com

Plano Office
2800 Regal Rd Suite 106
Plano, TX 75075

Frisco Office
2591 Dallas Pkwy Ste. 300
Frisco, TX 75034